Category
tenant calls
11 articles in this category
GE Appliance Error Codes: What Supers Should Know
GE's dishwasher C-codes, refrigerator codes and top-load washer messages, with the safe checks GE itself recommends and the codes that need a technician.
Whirlpool Washer and Dryer Error Codes: What Supers Should Know
Whirlpool front-load washer, top-load washer and dryer codes, sourced from Whirlpool's own help pages, with the checks a super can make before calling.
Samsung Appliance Error Codes: What Supers Should Know
Samsung washer, dryer and refrigerator codes grouped the way Samsung groups them, with the checks Samsung allows and the codes that need a technician.
LG Appliance Error Codes: What Supers Should Know
LG washer, dryer and refrigerator codes from LG's US Help Library, with the resets and checks LG recommends and the fridge codes that always need service.
Bosch Dishwasher and Washer Error Codes: What Supers Should Know
Bosch dishwasher and washer codes from Bosch's US support pages, including the drain codes a super can usually clear and the leak codes that can't wait.
When a Repair Waits on Parts: What to Offer the Tenant
A loaner fridge, a hot plate or a laundry credit: interim fixes by appliance while a part is on order, when to replace instead, and the record that protects you.
How to Coordinate Tenant Access So Technicians Don't Get Turned Away
Most failed repair visits come down to who opens the door. NYC's notice rule, a default access plan per building, and a no-answer drill that keeps technicians from leaving empty-handed.
Tenant's Fridge Died: What to Do While You Wait for Repair
Keep the doors shut, check the easy causes, book the repair the same day, and have a plan for the cooler, the spare unit and the grocery bill.
Same-Day Appliance Repair: What Actually Sets the Timeline
Same-day repair depends on access, a first-visit diagnosis and the part being on the truck. Here's what sets each one, and what you can send ahead to save a day.
What to Tell a Tenant When Their Appliance Breaks
Most repeat calls come from silence, not the wait. Five messages you can copy, from the first reply to the parts delay, and why each one is worded the way it is.
Which Appliance Breakdowns Are Emergencies (and Which Can Wait)
Gas, smoke and spreading water are emergencies. A warm fridge is urgent. Most other appliance calls can wait a day or two. Here's how to sort them on the phone.