For property managers
Open an Appliance Repair Work Order for Your Building
Leave a phone number, the building and unit, and one line about what stopped working, plus a photo of it. A dispatcher calls you back to confirm an access window — a technician is out within 24 hours.
Open a Work Order
Tell us what stopped working and we'll send a technician. A dispatcher will call you back to confirm an access window.
Appliance repair for NYC buildings: Manhattan, Brooklyn, Queens and the Bronx
This form reaches the dispatch desk at NP Appliance Repair directly. We are the single repair vendor for the appliances in a managed building: PTAC units, refrigerators, ovens, stoves and ranges, dishwashers and garbage disposals, washers and dryers, and exhaust and ventilation.
Send one request per unit and the building and apartment travel with it, so the technician arrives knowing which door to knock on and what part to carry. If you would rather talk it through first, the phone number on this page reaches the same desk.
What it costs and when we arrive: the service call is $145 per visit for residential and $299 for commercial, which covers the technician attending and diagnosing the fault on site, and it is credited toward any repair you approve. Repairs are quoted for approval before any work begins. A dispatcher calls back to confirm an available time; most visits happen within 24 hours.